As Agents for Lloyd’s Underwriters, RUPPL’s claims handling procedures are comprehensive and demand diligence on the part of our claims department. We work closely with our expert panel lawyers and clients’ brokers to achieve sensible outcomes in a cost effective and timely manner. We take seriously the compliance with our obligations under the General Insurance Code of Practice (the Code). A full copy of the Code and its requirements can be viewed on the following website: www.codeofpractice.com.au
Our claims are managed in Australia by our Melbourne Office.
Our claims department is committed to maintaining a high level of specialist service and support to our clients and brokers with particular emphasis on conducting claims in a fair, transparent and timely way including:
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speedy response
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professional guidance
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flexible and fair resolution of claims
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utilising expert lawyers to assist
To report a claim, please select the appropriate claims form for completion and contact your broker to submit your claim as soon as possible.
Download claim form. (PI or D&O)